Refund policy

Because candy is perishable and in compliance with The Food & Drug Administration (FDA) policies, we cannot accept returns unless you receive the wrong items. Please double-check your order before purchasing.

If a product arrives defective, we will reship or refund it. Refund requests must be made within 24 hours of receipt.

Please note that we are not responsible for:

• Breakage during shipping (but rest assured we pack things REALLY well)
• Melted gummies shipped via non-expedited methods in warm weather
• Color or photo variances.
  

We HIGHLY recommend that for orders made during warm weather months that you upgrade to express shipping which also includes free ice packs.  ALL international orders must be shipped express.

Any unauthorized returns will be considered ABANDONED and no refund will be issued.

Cancellations
We will often pack, and ship an order within minutes of our customers placing it. As soon as an order is "complete" into our fulfillment system (which can be seconds after you push that submit button), it cannot be cancelled. This includes cases of children making unauthorized purchases as it is the parents responsibility to keep their payment information safe.